Cotton Candy Crossbody Bag

Returns, Replacements & Exchanges

Thank you for shopping at shopEmmalynLove.com, we are committed to providing you with a great shopping experience and want you to enjoy shopping with us.

We offer **NO REFUNDS-

**WE WILL ISSUE ONLY STORE CREDITS

(Unless item was received defective)

How do I make a return?

You have 7 days from the delivery date to submit your return request.

• Please email us at emma@emmalynlove.comto request a Return Authorization, the email should include the following information:
• Your full name
• Order Number
• Item name(s)
• Reason for your return

Return shipping postage is the sole responsibility of the customer. 

We suggest shipping your return using a traceable method and insuring the package since we cannot be held responsible for packages we do not ship ourselves

**Please note that shipping and handling fees are not refundable.

*IF YOU WISH TO EXCHANGE AN ITEMS FOR ANOTHER SIZE OR STYLE YOU ARE REPONSIABLE FOR THE SHIPPING OF THE NEW FEE.

• Returns for store credits and exchanges are accepted on items that are in original condition, have not been worn, altered, washed or dry cleaned within 7 days of receipt of purchase.

• .Final Sales on all international orders, pre-orders, special orders, sale items, hair accessories, gifts, non-clothing (bathing suit, undergarments, bodysuits,  etc.) and jewelry.
• . Final sale on all items purchased with a coupon code.

Defective items must be reported within 2 business days from day received, any later items will not be considered for full refund.

REPORT DEFECTIVE ITEMS: emma@emmalynlove.com

Please return your defective order within 7 days for a full refund minus shipping, all returns will be thoroughly inspected and we reserve the right to refuse any returns that are not in original unworn condition  and unwashed (free of any stains, makeup, deodorant, or wear) with tags attached.

RETURN POLICY UPDATED AUGUST 2020